CONNECT WITH CUSTOMERS THROUGH REVIEWS
Customer reviews appear with your Google My Business listing on Google Search and Maps. Reviews can provide valuable feedback about your business, and responding to reviews can build trust. In order to reply to reviews, your listing must be verified.
ENCOURAGE CUSTOMERS TO REVIEW YOUR BUSINESS
A great customer experience is the most important ingredient for getting good reviews. After every positive interaction, encourage customers to share their experience. myNooga has a text based review system that is proven to increase conversions.
RESPOND TO REVIEWS
Visit google.com/business and sign in. Select the business and click the Reviews tab. You’ll see the option to view and reply. Remember you’re replying publicly, so anyone can see what you write.
MANAGE NEGATIVE REVIEWS
Unfortunately negative reviews happen from time to time. But with the Reputation Renew system, you are smothering them with great reviews on a daily basis. Negative review no longer have to hurt your business, we have a simple solution that works.
GOOGLE REVIEWS WORK
Before consumers go shopping, they go searching. In fact, 4 in 5 consumers use search engines to find local information nearby like store address, business hours, and directions. Make the most of these interactions and put your best foot forward with Google My Business.